By phone: 503-368-3436 (between 10 a.m. and 5 p.m. PST Wednesday through Monday. Closed Tuesday.)
Shipping Information:Your order will be shipped in 2 to 3 business days and will be send via US Postal Service.
Drop ship items may take longer and may be sent via other carriers.
- We charge a flat rate fee of $7 for orders under $100 to be shipped to destinations within the continental U.S. (lower 48 states) via US Postal Service.
- Orders over $100 ship free! (to destinations within the continental United States (lower 48 states) via US Postal Service).
- Shipments to Alaska, Hawaii and US Territories will be billed at the actual shipping cost.
- Expedited shipping is available at extra cost.
- Heavy products and bulky items (such as beds) are excluded and are charged at actual shipping cost. Actual shipping cost will appear on check out page.
Refund, Returns and Cancellation Policies:We hope that you are satisfied with your purchase. If you are not, you may return your product in unused condition within 14 days for an exchange or store credit. Please obtain a Return Authorization number before returning your order. Email
returns@fourpawsonthebeach.com to obtain a Return Authorization Number.
Put the Return Authorization number on the outside of your package. Packages without the Return Authorization number will not be accepted and will be returned.
The Shipping & Handling fee will not be refunded. There will be a Shipping & Handling fee to mail you a replacement item.
Please send your package insured. We cannot be responsible for any lost or damaged items.
Items that are not in new condition or without orginal product packaging will not be accepted.
Mail your package to:
Four Paws on the Beach
Return Authorization Number:
(insert your RA here)
144 Laneda Ave.
PO Box 1147
Manzanita, OR 97130-1147
When ordering pet apparel, be sure to measure your pet according to the Measuring Guide to be sure you are ordering the right size!
Please note that the following items are not returnable:
Beds
Toys
Treats
Custom items
Sales and Specials
Payment information:
We use the Yahoo! Store Platform which offers a secure payment system. We accept Master cards, Visa cards, Discover cards and Paypal.
Frequently Asked Questions: